Patient comfort and safety is a priority for everyone visiting a Sonora Quest Patient Service Center Please review the instructions below which will also be provided in your appointment confirmation email. I help patients to navigate the app when they ask, but maybe there’s a way to incorporate a reminder to sign in before scheduling.Your appointment has been successfully booked! But reassurance that it isn’t lost, they just need to log in is comforting. It may seem self explanatory but when you go to the app you are not automatically logged in, and people set up appointments only to realize they were never logged in. If there was anything I say needs improving, it would be a guide for those who have never used the app before to know what information goes where… as a healthcare professional some people need more assistance that others. I like that I get my labs not just my doctors… so I’m not waiting to find out… I already know and can make my own suggestions. It is convenient because I can see my lab results and formulate relevant questions for my doctors. Perhaps a security thing, but when you check my military I.d.
I only gave 4 star because the app doesn’t save my insurance information nor my sponsor’s information. They have been always good with no complaints and that is why this is my favorite quest in Ellenton florida I don’t know her name but she has red hair and freckles and fair skin, so I would like to know her name. But I didn’t have to spend my entire day there without eating and just sips of water. So she could have explained this and what they had to do then I wouldn’t have spent about 6 hours there. That I understood but the nurse that was so rude and kept saying that they are not taking any walk ins. I wanted all day that they were open to find out because of them being behind they where behind schedule Finally at 20 minutes to 3 one of the other nurses explained to me that they need that extra 20 minutes to finish paperwork to get blood samples out. This time it was different I know I was a walk in but I needed to have my hemoglobin checked because if it was even lower I would have to go to the hospital and get a couple of pints of blood.
I have always have no problem at my every 12 weeks appointment but in this case it was a late doctor appointment and I needed to get my blood drawn but it took this one rude nurse to make my experience unhappy and a bit angry when she told me after a few hours being here as a walk in. It only takes one person to make the experience uncomfortable Btw, I’m director of a nonprofit medical research institute - and am writing this review to congratulate Quest and to help you help yourself by looking for trends. So help your doctor, by looking to see if any of your lab values show a trend (for better or for worse) instead of waiting until a value is outside the reference range. The AMA, the CDC, the NIH - everyone is now recognizing that YOU are better off when *participating* in your healthcare. Doctors usually scan your most recent lab report, only looking for an H or L - few doctors will also study your last three or four lab reports - they will miss a trend. A trend are much more meaningful than a simple “H” or “L” (high or low). I just noticed a somewhat hidden feature: tap on any value and you’ll get a graph of all your history at Quest - this helps you to detect a trend, if your lab tests have been done by Quest.
QUEST has does an excellent job reporting lab results, with useful information about the meaning of the values.